We make insurance
a pleasant experience

First Truly Digital & Hassle-Free Customer Experience

Who are we?

Founded in January 2018, PetExpert is the first truly online general insurance system for cats and dogs that meets the real needs of responsible pet owners.

PetExpert provides an assurance to cat and dog owners that their four-legged friends will be provided with good, top quality care in the case of any unexpected situations and all without the risk of any unexpected financial costs. The goal of PetExpert insurance is to support good conditions for animals and the use of innovation in their diagnosis and treatment with the emphasis on clear and transparent terms and conditions for both the clients and veterinarians.

PetExpert is the leader in online pet insurance market in the Czech Republic and from the autumn 2020 provides its pet insurance also in Slovakia and Belgium in Q2 2021. Thanks to its unique Microsoft award-winning online platform incorporating elements of machine learning and AI, the insurance can be settled immediately and paid directly to the veterinarian in less than 5 seconds in 90 % of cases.

PetExpert strategically partners with leading international banks, insurance companies and global brands, and provides insurance to already tens of thousands of clients in the Czech Republic and Slovakia.

"Thank you PetExpert insurance for helping us because we paid only the excess and the claim approval was without any problem and always within less 10 minutes of the treatment"
Jessica -Czech Republic
Client and owner of Rosie (pictured)
96%

Claims Paid

3min

Average Claim Resolution Time

2,500

Partners Connected to Our Platform*

* with enabled communication

Our Milestones

PetExpert Founded

Started to build our AI platform and prepare for customer acquisition

December 2017
PetExpert Czech Republic Launched

Ready for the market and signed up the first customers

April 2018
PetExpert Slovakia Launched

Building on our success from Czech Republic we expanded our network to Slovakia

September 2020
PetExpert Belgium will be launched

Our Expansion into Western Europe with the proven PetExpert digital insurance model

2Q 2021

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